Cancelaciones con Air China: reembolso, bonos - AirChina ✈️ p20 ✈️

Si cumples esas condiciones, contacta con ellos y solicita el reembolso. Esta información no la habían subido al foro.

Separamos un hilo de cancelaciones con Air China.
Gracias por vuestras aportaciones.

Hola a todos,

De nuevo por aquí para resolver dudas sobre mi próxima salida.
Voy a ir con Air China a Japón, vía Pekin. He comprado el billete básico, con 2 maletas de equipaje facturado (que seguramente no usaré) y que no es en principio reembolsable (si cambiable por 150€). He reservado asientos sin problema y la sala de tránsito en Pekín también sin incidencias (desde mi perfil de airchina.es). Al entrar en mi perfil después de reservar la sala de tránsito (en este caso la web es airchina.cn) puedo ver que tengo disponibles 4 cupones para reembolso de billetes (2 para internacionales y dos para domésticos) con estas condiciones (perdón por el tocho):

1. Applicable channel for ticket refund: Air China mobile terminal (Air China APP, Air China WeChat/Alipay applet, Air China mobile website).
2. The validity period of the refund voucher is from February 2, 2024 to December 31, 2024.
3. Ticket sales validity period: International and regional tickets sold after February 2, 2024 (inclusive) are eligible for valid refund benefits during the ticket validity period
4.The refund coupon is applicable for international and regional one-way and round-trip Multi trip ticket (limited to the same ticket number for connecting tickets) flights starting at 999, and applies for a refund ticket 72 hours (including) before the flight takes off. This benefit does not apply to mileage＋cash, mileage redemption or changes that generate new ticket numbers.
5. Applicable cabin for refund coupons: excluding O/I/X cabin.
6. For refundable international and regional tickets with processing fees, you can use international and regional refund coupon to deduct the processing fees in full.
For unrefundable international and regional tickets, you could also use international and regional reufnd coupon, specifically: if the ticket is not used, the refund processing fee will be waived, and all fares and taxes (including fuel surcharges) will be refunded; if the ticket is partially used, in accordance with the "Implementation Rules for Voluntary Refunds and Voluntary Changes of International Tickets of Air China ", the applicable fares and taxes for the used flight segments will be deducted, and the refund processing fee will be waived, if there is any remainging balance, the amount will be refunded.
7.Restrictions on the use of refund coupons: This is only applicable to the registered user and the recipient of their Zhiyin card (children under 12 years old, elderly people over 60 years old). The refund coupon amount for children and elderly people will be deducted when handling it on their behalf.
8. The refund coupon is applicable to the following customer groups: only for adults and children.
9. This refund voucher cannot be used together with other refund products.
10. Usage: After the real name authentication of the passenger, they can submit the ticket through the "Refund" function in the China Airlines APP's personal itinerary/all services/ticket orders, and select "Refund Rights" to apply for processing.
11.This coupon is only applicable for purchasing tickets through the Air China app and mini program.
Per the requirement stated in the PhoenixMiles Members' Handbook, each PhoenixMiles member can only apply for one member account. If you have registered more than one account under your name, you must merge them into one account. Please note that only coupon(s) in your valid account will be retained after merging.

¿Qué opinais? ¿Qué en caso de que necesitara cancelar, podría obtener un reembolso completo aunque los billetes digan que no son reembolsables?

¿Lo ha utilizado alguno de vosotros alguna vez?

Gracias