Davidleonpardo
New Traveller
Registrado: 07-11-2024
Mensajes: 3
Votos: 0 👍
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Me destrozaron la maleta y dan la callada por respuesta
On September 11, I traveled with China Eastern Airlines and they broke my suitcase. Upon arriving at Barajas airport, I put the corresponding claim in AENA and processed it as I was told. To this day and after many calls to different phone numbers with changing opening hours and quite a few emails, I still have no answer. I think their way of acting is a lack of respect and responsibility and of course I will not travel with them again. Breaking a suitcase or causing problems but it could have been something more serious and their customer service gives the silence as an answer.
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Spainsun
Site Admin
Registrado: 29-09-2002
Mensajes: 95322
Votos: 0 👍
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Muevo tu mensaje al foro adecuado.
Yo entiendo lo que pones, pero si quieres llegar a mas gente, escríbelo en español.
Siento tu mala experiencia.
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