Please find below cover eligibility info regarding the Corona Virus issue.
Global Coronavirus Outbreak
The current outbreak of novel coronavirus (2019-nCoV) was first reported from Wuhan, China, on 31st December 2019. This outbreak has since been reported widely in the media and by authorities such as the World Health Organisation (WHO), and it continues to make headlines around the world.
The detail below is provided as a guide to cover eligibility in respect of Columbus Direct policies (for our English language policies for residents of Europe and the Middle East) and the novel coronavirus outbreak. Cover under each policy will be dependent on a number of things including the date the policy was purchased (or trip was booked, whichever is the later), the destination of travel and government travel advisories. Cover is subject to the standard policy terms and claims will be assessed on a case by case basis.
Some general points:
If you purchased a policy or booked a trip after 31st January 2020 there will be no cover for Coronavirus under any section of the policy
On 31st January 2020, the WHO deemed this event an international health emergency. As of that date we consider this to be a known event globally. As such there will be no cover for any claims related to the Coronavirus (2019-nCoV) for any policy purchased or trip booked after that date.
There is no cover under any section of a policy if you travel to an area or country for which the UK Foreign & Commonwealth Office, the World Health Organisation or equivalent authority of your Country of Residence has advised against all travel or all but essential travel, even if you purchased the policy prior.
If you purchased your policy before such a travel advisory prevented you from travelling, we advise you in the first instance to contact your airline, accommodation and tour providers immediately to assess your cancellation or rescheduling entitlements. For any outstanding out of pocket expenses, you should submit a claim.
You should check out the relevant authority websites for the latest advisories.
There is no cover under any section of a policy if you remain in a region or country for which the UK Foreign & Commonwealth Office, the World Health Organisation or equivalent authority of your Country of Residence raised its advisory against all travel while you were there, if you were able to leave but instead opted to remain.
Cover by section:
The sections of our policy that provide cover in relation to an epidemic are outlined below, however you should read the Policy Wording for the full policy cover, terms and conditions. The cover noted is based on your meeting eligibility criteria around the outbreak including those outlined above.
Overseas Medical Expenses – provided you purchased your policy before this outbreak was deemed a known event (31st January 2020 globally, or earlier for destinations within China) and you didn’t travel to, or remain in, an area or country where a relevant travel advisory advises against travel, normal cover terms and conditions will apply should you contract the virus whilst there. There is no cover for any medical or any other quarantine costs incurred within your Country of Residence. This includes costs related to your being quarantined prior to your official entry.
Cancellation – provides certain cover for irrecoverable travel and... Leer más ...
copy&paste, tiene tiempo... pero es muy guirilustrativo
THESE ARE REAL COMPLAINTS RECEIVED BY “THOMAS COOK HOLIDAYS” FROM DISSATISFIED CUSTOMERS
1. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”
2. “They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax.”
3. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”
4. “We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price.”
5. “The beach was too sandy. We had to clean everything when we returned to our room.”
6. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.”
7. “It’s lazy of the local shopkeepers in Puerto Vallartato close in the afternoons. I often needed to buy things during ‘siesta’ time — this should be banned.”
8. “No-one told us there would be fish in the water. The children were scared.”
9. “Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers.”
10. “I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts.”
11. “The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun.”
12. “It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair.”
13. “I compared the size of our one-bedroom suite to our friends’ three-bedroom and ours was significantly smaller.”
14. “The brochure stated: ‘No hairdressers at the resort.’ We’re trainee hairdressers and we think they knew and made us wait longer for service.”
15. “When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners.”
16. “We had to line up outside to catch the boat and there was no air-conditioning.”
17. “It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.”
18. “I was bitten by a mosquito. The brochure did not mention mosquitoes.”
19. “My fiancée and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked.”
I'm not used to reply on this kind of forums but after reading so much crap about the freaking out because of nudity, I felt I had to.
My wife and I are from Argentina and we've been naturist or nudist (like you probably call it) for over 10 years. Nudity and sexuality has nothing to do to each other. Why are you people freaking out for some girl without bra having a sunbath? If you don't like it DON'T watch. The same on full nudity. What is that crap I've read about "things hanging" and shit like that? Why so that closed-minded??
So, I'm travelling to Cancun and Tulum in a few months for the first time and I'd like to know where my wife and I can sunbath as God brought us to the world.
Any tip would be much appreciated.
hola, Si eres de Argentina, por qué no escribes en español, yo te he entendido perfectamente pero es posible que haya gente que no lo entienda y no podrán ayudarte. El no poder tomar el sol desnudo o en topless muchas veces no depende de cómo lo veamos las demás personas, en los hoteles no te dejarán, posiblemente ni hacer topless. Yo me considero una persona muy abierta de mente y creo que no me encontraría a gusto en un lugar donde esté la gente desnuda, supongo que es porque soy pudorosa, por eso no me planteo ir a playas nudistas, pero respeto que haya lugares para los que os gusta hacerlo.
Hola! Escribí en inglés porque arranqué leyendo el post y los primeros 20 mensajes estaban en inglés! Gracias por tus comentarios!!!
Lo vuelvo a redactar en español a ver si consigo más orientación:
Mi esposa y yo somos naturistas (algunos lo confundirán con ser nudista) por más de 10 años. La desnudez y la sexualidad no tienen nada que ver una cosa con la otra. Por qué se alarman tanto por una mujer mostrando sus pechos tomando sol? Si no les gusta lo que ven no tienen por qué mirar. Lo mismo con la desnudez completa, qué es eso que leí de "cosas colgando"? Por qué tanta mente cerrada. Al nudista no le importa si el de al lado está vestido o no, por qué al vestido le molesta tener alguien desnudo al lado? Siendo la primera vez que vamos a ir a la riviera maya y tulum, quisieramos orientación y consejos sobre donde practicar el nudismo/naturismo. Cualquier info será muy apreciada, gracias!
I'm not used to reply on this kind of forums but after reading so much crap about the freaking out because of nudity, I felt I had to.
My wife and I are from Argentina and we've been naturist or nudist (like you probably call it) for over 10 years. Nudity and sexuality has nothing to do to each other. Why are you people freaking out for some girl without bra having a sunbath? If you don't like it DON'T watch. The same on full nudity. What is that crap I've read about "things hanging" and shit like that? Why so that closed-minded??
So, I'm travelling to Cancun and Tulum in a few months for the first time and I'd like to know where my wife and I can sunbath as God brought us to the world.
Any tip would be much appreciated.
hola, Si eres de Argentina, por qué no escribes en español, yo te he entendido perfectamente pero es posible que haya gente que no lo entienda y no podrán ayudarte. El no poder tomar el sol desnudo o en topless muchas veces no depende de cómo lo veamos las demás personas, en los hoteles no te dejarán, posiblemente ni hacer topless. Yo me considero una persona muy abierta de mente y creo que no me encontraría a gusto en un lugar donde esté la gente desnuda, supongo que es porque soy pudorosa, por eso no me planteo ir a playas nudistas, pero respeto que haya lugares para los que os gusta hacerlo.
I'm not used to reply on this kind of forums but after reading so much crap about the freaking out because of nudity, I felt I had to.
My wife and I are from Argentina and we've been naturist or nudist (like you probably call it) for over 10 years. Nudity and sexuality has nothing to do to each other. Why are you people freaking out for some girl without bra having a sunbath? If you don't like it DON'T watch. The same on full nudity. What is that crap I've read about "things hanging" and shit like that? Why so that closed-minded??
So, I'm travelling to Cancun and Tulum in a few months for the first time and I'd like to know where my wife and I can sunbath as God brought us to the world.
Any tip would be much appreciated.
Hi! I'm flying with you in the coming months to USA via Dublin. I've read in some places that in Dublin we should be grabbing our suitcase and putting it in another carousel. Is this still something that needs to be done?Or was it something that used to be done in the past? Any other things that should be done for those flying to the States? I have got 2 hours wait in Dublin so hopefully it will be enough time for all this (I guess it will be but worried about any delay affecting us) . Many thanks.
Hi. My husband is planning a trip to Scotland to celebrate Easter with our family. I haven’t been in that country at all (I am German originally), so I have no idea where to go and where is better to stay: hotel or in self catering cottages available for Easter? What about late availability cottages? Isn’t it too late to book a cottage in Scotland if we decide not to stay in the hotel? There are so many things to read about in internet but I better ask people who had an experience)).
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