Airga, te copio el correo que me mandaron con las dos reservas que realicé para que lo veas.
Como ves te dan dos números de referencias que son las reservas de los billetes. Se lo das en la oficina de ventas, pagas y tienes los billetes. Para mas tranquilidad si quieres un par de días antes por mail se lo "recuerdas" pero ya te digo que me parecieron muy fiables y efectivos los del callcenter de la "renfe malaya".
Greetings from KTMB!!!!
Thank you for your interest of our rail service provided. We apologize for the inconvenience to you of our e-ticket system. Not to worry, we already make reservation for you.
Your booking has been done as hereunder;
Sentral Kuala Lumpur - Alor Setar ( Ekspres Senandung Langkawi EL20)
Departure 2120hrs - Arrival 0716hrs
Date of travel : 15/02/2013 Coach/cabin no : L3/ 8A & 8B
Fare : MYR92.00-upper + MYR101.00-lower = MYR193.00
Ref. ID : ABPFEM
Deadline : 15/02/2013 before 2000hrs, preferably earlier. Payment either by cash or credit card at Sentral Kuala Lumpur upon ticket collection before deadline given.
Kindly double check your booking details to avoid any inconvenience.
Thank you.
Your booking confirmation as hereunder
22nd February 2013 Wakaf Bahru to Woodlands ( Ekspres Sinaran Timur)
Departure 0716hrs - Arrival 2120hrs
ASC - 2nd class seat Coach ST1 Seat No. 10C & 10D
Fare: MYR90.00 ( MYR45.00 x 2)
Reference ID : ABPFJP
Payment and collection latest by 21/2/2013 before 1700hrs
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