· Our four a la carte restaurants are open.<o:p></o:p>
· La Hacienda is open. Due the level of occupancy we are keeping <st1:City w:st="on"><st1:place w:st="on">Tikal</st1:place></st1:City> closed but is 100 % ready.<o:p></o:p>
· El Gran Azul 100 %.<o:p></o:p>
2. Bars.-<o:p></o:p>
· Lobby Bar Colonial open since last evening.<o:p></o:p>
· El Gran Azul open.<o:p></o:p>
· Beach Bar (24 hours) open, including the snacks service.<o:p></o:p>
· La Jarra (new beach bar) 100 % ready to open but we are keeping it close due to the occupancy.<o:p></o:p>
· Adults pool Bar open<o:p></o:p>
· Spa pool Bar open<o:p></o:p>
· Lobby Bar Kantenah closed (at least until we finish the construction of the new palapa covering the Lobby)<o:p></o:p>
· Hemingway closed (same as Lobby Bar Kantenah)<o:p></o:p>
· Churchill closed. (same as Lobby Bar Kantenah)<o:p></o:p>
3. Pools.-<o:p></o:p>
· Adults pool open<o:p></o:p>
· Spa pool will be open today about 2.00 pm.<o:p></o:p>
· Main pool will start to be fill today in the afternoon. Unfortunately the big storm from Thursady evening and through all Friday has delayed the reopening. We expect to have it full again but Tuesday. The terrace is available, clean. Some palapas were destroyed but there are many remaining. They need reparation but can be used at the moment.<o:p></o:p>
· Kids pool will be full today. In the mean time we bought a portable pool that is available at the mini club. It is supervised by our staff, of course.<o:p></o:p>
4. Lobbies, Front Desk and Guest Service (a la carte restaurants reservations).-<o:p></o:p>
· Our two lobbies remain closed and both Front Desks. We expect to be able to reopen de lobby Colonial on Wednesday or Thursday. The lobby Kantenah I think that it will take 10 days or two weeks. Until we do not have a covered area we will not be able to use the Front Desk or the Guest Service tables. At the moment whe have arranged a sort of Front Desk and Guest Service close to the administrative offices by the Colonial Side.<o:p></o:p>
5. Entertainment.-<o:p></o:p>
· The theatre roof was seriously damaged. We have people working on it and I think it will be finished by the end of the month or 10 days. At the moment, from now on, we will have the night shows and entertainment at night by El Gran Azul. We will have life music by the terrace behind the disco where we have place some chairs and tables and we have created a very nice and relaxed place. The disco is working perfectly every night. The daily activities are run normally, with the exception of the rifle shooting and archery that will be available already tomorrow. The kids club is open since the first day, there is only a small portion of palapa that needs fixing but nothing serious.<o:p></o:p>
6. Beach.-<o:p></o:p>
· The beach is 100 % open. The sad thing is that Emily destroyed most of the small palapitas. We will start the construction of new ones and in the mean time we will use clothe or plastic umbrellas (they have not arrived but we expect them to arrive on Monday). Most of the palm trees suffered damages on their brands but remain there. There is not the same shadows spots we used to have but still many.<o:p></o:p>
7. Gardens.-<o:p></o:p>
· Our gardens were seriously damaged... ➡️ Leer más ...
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