I wanted to warn possible travellers to Ametlla de Mar/Les Tres Cales en Costa Dorada to avoid at all cost MistralvillasFamily.com. They are a bunch of crooks that will come up with unbelievable claims to steal your deposit money.
They advertised the property as "Very High Standard" but when we arrived we found a really decrepit property, with lights broken, tiny old towels, terrible beds and bed linen, a murky pool, squeaky doors, Air Con in only 2 of the 6 bedrooms (they claim all bedrooms have AC, but 4 just have noisy fans trying to bring some air from the livingroom), massively underequiped kitchen (no frying pans, no tray in microwave, no tray in oven, malfunctioning oven & fridge.
We arrived on Sat evening and complained to get some basics fixed and the property manager hang up the phone and said she was not working until Monday - call back then!!!
The worst has been afterleaving the property the owner is keeping part of the deposit claiming costs of sending someone to clean the pool, oil the squeaky doors, fix a curtain rail that was broken before we got there, and some other similarly crazy things!!
Pass on the message to friends travelling to Ametlla de Mar/Les Tres Cales
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