Disculpen si no es el lugar,
Tenia vuelo para ayer de Bilbao hasta Atenas con Aegean, nadie me ha dicho que se cancelaba, mando correos a la compañía y solo me mandaban posibilidad de cambio de fechas pero desde Bilbao no habia mas vuelos, llamo por teléfono y es imposible contactar con nadie, llevo así dos meses o mas intentando contactar y en ninguno de los teléfonos consigo hablar con nadie. Ya no se que puedo hacer. Alguien está en la misma situación?
Me parece muy fuerte que no puedas contactar de ninguna manera. He recordado que estos me enviaron alguna carta y la he rescatado de la papelera. Vole con ellos a Chipre en Navidad del año pasado. El mail es del 18 de mayo... que los tickets entre el 18 e mayo y 15 de junio tienen flexibilidad. Seguro que lo sabes, pero por si acaso.
Dear passenger,
First of all, we hope that you and your family are in good health.
For all of us in the family of AEGEAN and Olympic Air, 2020 started on a high, with optimism and vision for the new year and our next steps.
Unfortunately, the unprecedented situation we have all been faced with during the last three months, has forced us to give up doing what we love most, flying with you. We have had to stop flying with you, but we never stopped flying for you, stepping in to be by your side every time we were asked to, no matter how far we had to fly, to bring back to Greece whatever was needed.
Greece has successfully tackled the first phase of the health crisis, making us all very proud of what we have achieved together.
In keeping with the successful national efforts made so far, we are working diligently to face the new challenges raised by the pandemic. Having as absolute priority the health and safety of our passengers and employees and in close cooperation with the authorities, we have already modified the procedures in place for boarding, both at the gate and for aircraft access, and our inflight service. We have also reinforced the protocols for cleaning and disinfecting our aircraft. The use of a face mask has become obligatory for both our passengers and our crews, and from now on, only one personal item will be allowed in the cabin. Furthermore, the last 3 rows of seats will be kept vacant in case we should need to isolate a passenger with potential symptoms. During the week you will receive detailed information of all the protective measures and new procedures that we will be putting in place within the framework of new protocols for safe travelling.
From today, as travel restrictions to the mainland and the island of Crete have been lifted and from next week, to all the Greek islands, we are ready to fly together on our domestic network.
We are getting ready to gradually restore international operations in the coming weeks and months. Initially we plan to restart operations with a limited schedule from Athens to Munich, Frankfurt, Geneva, and Zurich. At the same time, we shall increase flights operating to Brussels, which is the only international destination that we didn’t suspend. Soon, more destinations will be added.
As we adapt to a new way of travelling, we are adjusting our tickets accordingly so that you can travel with more flexibility and confidence. All new tickets issued between 18th May and 15th June 2020, and regardless of flight dates, will have the benefits of the FLEX fare category, so that you can have one piece of checked luggage free of charge and also the... Leer más ...
Buenas, yo tengo vuelos para el 8 de agosto, contaba con no ir... pero ahora parece que por la parte griega van a intentar que si haya movimiento de turistas, me acaban de mandar este email desde Aegean, la compañía con la que tenía el vuelo:
Dear passenger,
First of all, we hope that you and your family are in good health.
For all of us in the family of AEGEAN and Olympic Air, 2020 started on a high, with optimism and vision for the new year and our next steps.
Unfortunately, the unprecedented situation we have all been faced with during the last three months, has forced us to give up doing what we love most, flying with you. We have had to stop flying with you, but we never stopped flying for you, stepping in to be by your side every time we were asked to, no matter how far we had to fly, to bring back to Greece whatever was needed.
Greece has successfully tackled the first phase of the health crisis, making us all very proud of what we have achieved together.
In keeping with the successful national efforts made so far, we are working diligently to face the new challenges raised by the pandemic. Having as absolute priority the health and safety of our passengers and employees and in close cooperation with the authorities, we have already modified the procedures in place for boarding, both at the gate and for aircraft access, and our inflight service. We have also reinforced the protocols for cleaning and disinfecting our aircraft. The use of a face mask has become obligatory for both our passengers and our crews, and from now on, only one personal item will be allowed in the cabin. Furthermore, the last 3 rows of seats will be kept vacant in case we should need to isolate a passenger with potential symptoms. During the week you will receive detailed information of all the protective measures and new procedures that we will be putting in place within the framework of new protocols for safe travelling.
From today, as travel restrictions to the mainland and the island of Crete have been lifted and from next week, to all the Greek islands, we are ready to fly together on our domestic network.
We are getting ready to gradually restore international operations in the coming weeks and months. Initially we plan to restart operations with a limited schedule from Athens to Munich, Frankfurt, Geneva, and Zurich. At the same time, we shall increase flights operating to Brussels, which is the only international destination that we didn’t suspend. Soon, more destinations will be added.
As we adapt to a new way of travelling, we are adjusting our tickets accordingly so that you can travel with more flexibility and confidence. All new tickets issued between 18th May and 15th June 2020, and regardless of flight dates, will have the benefits of the FLEX fare category, so that you can have one piece of checked luggage free of charge and also the option to change your ticket without rebooking fees.
In conclusion, please be assured that we shall be constantly monitoring developments and learning step by step how to successfully and carefully progress to the next one. After all, this is what we have been doing for more than 20 years at AEGEAN, always guided by our values and having you, our passengers, as our main focus.
Vietnamese Tour Operator in Vietnam:
Asiana Travel Mate Co, Ltd.. is Vietnamese Tour Operator in Vietnam. We are one of leading travel agencies and tour operator in Vietnam with more than 4 years in professional travel service. The company specializes in Vietnam tours packages, Ha long Bay cruises, day tours and excursions in and around the major tourist attractions in Vietnam like Hanoi, Ho Chi Minh, Nha Trang, Hoi An, Hue, Sa Pa, etc and extends to Lao and Cambodia
We provide a wide range of premium, luxury, and budget travel services in Vietnam. We operate MICE, Business or Leisure travel, Adventure, Nature discovery tours, Set Departure, Private and Customized Trips. More than that we offer a range of itineraries to most destinations, consisting of varies lengths and composition to suit a diversity of tastes and budgets and are always ready to customize our itineraries to suit individual interests. Except for scheduled itineraries or custom made programs, we offer affordable price to direct customers as well as local and international Tour Operators and Travel Agencies but ensure the quality of travel and tour operations.
Along with traditional services such as hotel booking, flights, transfers, local guides… Asiana Travel Mate provides a range of supporting services to make your holiday memorable and free of inconveniences or problems. These include online visa applications, airline reservations, car, motorbike or bicycle rentals and on special request, health caretakers, chaperons or child-minders. Travelers who require other services that we may not undertake are redirected to the best alternative providers within our extensive.
With the spirit penetrating from the early foundation, “Responsible Travel and Sharing” guides and permeates every aspect of our operation, management, development and interaction with travelers and local communities. We always try to provide high quality, innovative and authentic travel experiences with strong emphasis on personal care, social and environmental responsibilities. We commit to sharing the economic benefits of tourism in the localities. We believe in taking personal and corporate responsibility for the delivery of services as promised and in addressing any problems experienced by our travelers besides being sensitive to the natural and social environment.
Asiana Travel Mate is the exclusive, partner of choice for tour and travel services of the Tourist Information Center (TIC), Vietnam’s first multi-service travel and leisure information provider that has established a total of 6 offices in the principle cities of north, central and South Vietnam, besides Cambodia and Laos. Our Vietnam offices are located in the major tourist districts of Hanoi, Hue and Ho Chi Minh City for greater visibility and access, as well as in the Cambodian capital of Phnom Penh and Vientiane in Laos.
To serve our travelers and potential customers better, these modern and comfortable sales offices are staffed by our young and active travel consultants from 08:30 hrs to 21:00 hrs local time. We are only the company that serves traveler for extended hours. For the convenience of travelers, we maintain an interactive presence on the Internet to provide free, spontaneous consultancy across different time and geographical zones.
Managing by experienced founders who worked as tour leaders, local tour operators for famous multinational Travel... Leer más ...
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