Lo primero, gracias por tu aporte, pues de primeras me está siendo de gran ayuda.
He recibido el siguiente correo de Ryanair tras realizar una reserva con Edreams y realizar el check in desde la aplicación de la misma.
Dear Customer,
Your booking XXX appears to have been made via a third party intermediary or BOT which are not authorized by Ryanair to use the Ryanair website or app or to offer our flights for sale. We do this to keep prices low as intermediaries may apply massive mark-ups to fares or ancillary products such as bags, seats and priority boarding.
In addition to this, there are safety and security issues that affect passengers and our crew. The check-in process must be completed by a passenger personally to ensure passengers are in notice of, and have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
As you may have made your booking via an unauthorized intermediary, we may not have been provided with your correct contact and payment details, which may prevent us from:
· Notifying you of required safety, security and public health protocols.
· Notifying you of required mandatory travel forms.
· Assisting the health authorities with contact tracing for Covid-19.
· Contacting you with important flight updates and terminal changes.
· Fulfilling our post-contractual obligations (such as processing valid refund claims), as set out in EU Regulation 261/2004 and in Ryanair’s General Terms & Conditions of Carriage.
IN ORDER TO RESOLVE THESE ISSUES, YOU HAVE THE OPTION TO CHECK-IN BY:
ONLINE VERIFICATION
· A passenger on this booking can verify using facial recognition technology.
· This service is provided on the Ryanair website for a fee of €0.35.
· Online Verification allows you to manage your booking via Ryanair.com.
Verify Online
The cost of this service is to cover the verification checks, Ryanair does not benefit from this transaction commercially.
If you don’t want to use online verification, all passengers on this booking can attend the Ryanair ticket desk at least 120 mins before departure to check-in free of charge. Please note that our airports are busier than usual in the summer months and queues may be longer as a result as we must provide a safe workplace for our staff.
Thank you in advance for your cooperation with this safety precaution.
To check if you have been charged more by the unauthorized intermediary, you can use our Price Checker tool available on Ryanair.com which will quickly show you what Ryanair received for this booking. To find the lowest fares, look for the Ryanair Verified Seal. This guarantees you are booking directly on the Ryanair.com website or app.
Thank you for choosing Ryanair.
Entiendo que debo realizar la verificación desde la web de Ryanair y a partir de ahí automáticamente pasa a gestionarme mi reserva y billete? No quiero tener problemas porque es un vuelo de una familiar y es importante.
Un saludo y gracias,
Laura
Buenas noches.
En mi caso estoy, por lo que veo al principio del timo. Acabo de reservar un vuenlo y de momento lo único que me han cobrado es el precio del vuelo, pero he recibido un mensaje... Leer más ...
Lo primero, gracias por tu aporte, pues de primeras me está siendo de gran ayuda.
He recibido el siguiente correo de Ryanair tras realizar una reserva con Edreams y realizar el check in desde la aplicación de la misma.
Dear Customer,
Your booking XXX appears to have been made via a third party intermediary or BOT which are not authorized by Ryanair to use the Ryanair website or app or to offer our flights for sale. We do this to keep prices low as intermediaries may apply massive mark-ups to fares or ancillary products such as bags, seats and priority boarding.
In addition to this, there are safety and security issues that affect passengers and our crew. The check-in process must be completed by a passenger personally to ensure passengers are in notice of, and have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
As you may have made your booking via an unauthorized intermediary, we may not have been provided with your correct contact and payment details, which may prevent us from:
· Notifying you of required safety, security and public health protocols.
· Notifying you of required mandatory travel forms.
· Assisting the health authorities with contact tracing for Covid-19.
· Contacting you with important flight updates and terminal changes.
· Fulfilling our post-contractual obligations (such as processing valid refund claims), as set out in EU Regulation 261/2004 and in Ryanair’s General Terms & Conditions of Carriage.
IN ORDER TO RESOLVE THESE ISSUES, YOU HAVE THE OPTION TO CHECK-IN BY:
ONLINE VERIFICATION
· A passenger on this booking can verify using facial recognition technology.
· This service is provided on the Ryanair website for a fee of €0.35.
· Online Verification allows you to manage your booking via Ryanair.com.
Verify Online
The cost of this service is to cover the verification checks, Ryanair does not benefit from this transaction commercially.
If you don’t want to use online verification, all passengers on this booking can attend the Ryanair ticket desk at least 120 mins before departure to check-in free of charge. Please note that our airports are busier than usual in the summer months and queues may be longer as a result as we must provide a safe workplace for our staff.
Thank you in advance for your cooperation with this safety precaution.
To check if you have been charged more by the unauthorized intermediary, you can use our Price Checker tool available on Ryanair.com which will quickly show you what Ryanair received for this booking. To find the lowest fares, look for the Ryanair Verified Seal. This guarantees you are booking directly on the Ryanair.com website or app.
Thank you for choosing Ryanair.
Entiendo que debo realizar la verificación desde la web de Ryanair y a partir de ahí automáticamente pasa a gestionarme mi reserva y billete? No quiero tener problemas porque es un vuelo de una familiar y es importante.
Un saludo y gracias,
Laura
Buenas noches.
En mi caso estoy, por lo que veo al principio del timo. Acabo de reservar un vuenlo y de momento lo único que me han cobrado es el precio del vuelo, pero he recibido un mensaje... Leer más ...
Lo primero, gracias por tu aporte, pues de primeras me está siendo de gran ayuda.
He recibido el siguiente correo de Ryanair tras realizar una reserva con Edreams y realizar el check in desde la aplicación de la misma.
Dear Customer,
Your booking XXX appears to have been made via a third party intermediary or BOT which are not authorized by Ryanair to use the Ryanair website or app or to offer our flights for sale. We do this to keep prices low as intermediaries may apply massive mark-ups to fares or ancillary products such as bags, seats and priority boarding.
In addition to this, there are safety and security issues that affect passengers and our crew. The check-in process must be completed by a passenger personally to ensure passengers are in notice of, and have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
As you may have made your booking via an unauthorized intermediary, we may not have been provided with your correct contact and payment details, which may prevent us from:
· Notifying you of required safety, security and public health protocols.
· Notifying you of required mandatory travel forms.
· Assisting the health authorities with contact tracing for Covid-19.
· Contacting you with important flight updates and terminal changes.
· Fulfilling our post-contractual obligations (such as processing valid refund claims), as set out in EU Regulation 261/2004 and in Ryanair’s General Terms & Conditions of Carriage.
IN ORDER TO RESOLVE THESE ISSUES, YOU HAVE THE OPTION TO CHECK-IN BY:
ONLINE VERIFICATION
· A passenger on this booking can verify using facial recognition technology.
· This service is provided on the Ryanair website for a fee of €0.35.
· Online Verification allows you to manage your booking via Ryanair.com.
Verify Online
The cost of this service is to cover the verification checks, Ryanair does not benefit from this transaction commercially.
If you don’t want to use online verification, all passengers on this booking can attend the Ryanair ticket desk at least 120 mins before departure to check-in free of charge. Please note that our airports are busier than usual in the summer months and queues may be longer as a result as we must provide a safe workplace for our staff.
Thank you in advance for your cooperation with this safety precaution.
To check if you have been charged more by the unauthorized intermediary, you can use our Price Checker tool available on Ryanair.com which will quickly show you what Ryanair received for this booking. To find the lowest fares, look for the Ryanair Verified Seal. This guarantees you are booking directly on the Ryanair.com website or app.
Thank you for choosing Ryanair.
Entiendo que debo realizar la verificación desde la web de Ryanair y a partir de ahí automáticamente pasa a gestionarme mi reserva y billete? No quiero tener problemas porque es un vuelo de una familiar y es importante.
Un saludo y gracias,
Laura
Buenas noches.
En mi caso estoy, por lo que veo al principio del timo. Acabo de reservar un vuenlo y de momento lo único que me han cobrado es el precio del vuelo, pero he recibido un mensaje de la areolinea (Ryanair... Leer más ...
Lo primero, gracias por tu aporte, pues de primeras me está siendo de gran ayuda.
He recibido el siguiente correo de Ryanair tras realizar una reserva con Edreams y realizar el check in desde la aplicación de la misma.
Dear Customer,
Your booking XXX appears to have been made via a third party intermediary or BOT which are not authorized by Ryanair to use the Ryanair website or app or to offer our flights for sale. We do this to keep prices low as intermediaries may apply massive mark-ups to fares or ancillary products such as bags, seats and priority boarding.
In addition to this, there are safety and security issues that affect passengers and our crew. The check-in process must be completed by a passenger personally to ensure passengers are in notice of, and have confirmed compliance with required safety, security and public health protocols, including those set out by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
As you may have made your booking via an unauthorized intermediary, we may not have been provided with your correct contact and payment details, which may prevent us from:
· Notifying you of required safety, security and public health protocols.
· Notifying you of required mandatory travel forms.
· Assisting the health authorities with contact tracing for Covid-19.
· Contacting you with important flight updates and terminal changes.
· Fulfilling our post-contractual obligations (such as processing valid refund claims), as set out in EU Regulation 261/2004 and in Ryanair’s General Terms & Conditions of Carriage.
IN ORDER TO RESOLVE THESE ISSUES, YOU HAVE THE OPTION TO CHECK-IN BY:
ONLINE VERIFICATION
· A passenger on this booking can verify using facial recognition technology.
· This service is provided on the Ryanair website for a fee of €0.35.
· Online Verification allows you to manage your booking via Ryanair.com.
Verify Online
The cost of this service is to cover the verification checks, Ryanair does not benefit from this transaction commercially.
If you don’t want to use online verification, all passengers on this booking can attend the Ryanair ticket desk at least 120 mins before departure to check-in free of charge. Please note that our airports are busier than usual in the summer months and queues may be longer as a result as we must provide a safe workplace for our staff.
Thank you in advance for your cooperation with this safety precaution.
To check if you have been charged more by the unauthorized intermediary, you can use our Price Checker tool available on Ryanair.com which will quickly show you what Ryanair received for this booking. To find the lowest fares, look for the Ryanair Verified Seal. This guarantees you are booking directly on the Ryanair.com website or app.
Thank you for choosing Ryanair.
Entiendo que debo realizar la verificación desde la web de Ryanair y a partir de ahí automáticamente pasa a gestionarme mi reserva y billete? No quiero tener problemas porque es un vuelo de una familiar y es importante.
Un saludo y gracias,
Laura
Buenas noches.
En mi caso estoy, por lo que veo al principio del timo. Acabo de reservar un vuenlo y de momento lo único que me han cobrado es el precio del vuelo, pero he recibido un mensaje de la areolinea (Ryanair) que me hace sospechar y... Leer más ...
Located far from Sapa less than 10 kilometers, Ta Van - a village of Lao Cai province is lying peacefully in the valley of Muong Hoa. Residents are mainly the H'Mong ethnic, Giay, and Red Dao... with approximately 1000 people. From Ta Van, we can travel very convenient to other popular destinations of Lao Cai such as: Lao Chai, Cau, Ta Phin, Cat Cat...
The road leads to Ta Van village that is small and narrow. Along two sides has a fertile terraced field which adorns by the green of corn and rice. When visitors come to Ta Van village, they will not be amazed at the simple beauty of the houses in the village. Previously, Ta Van based on the customs and characteristic of the Giay in Lao Cai. They live together at the bottom, mountains, the valleys, along streams. They rarely live in the mountain or the top. Because living in a same local, according to historical process, the Giay is influenced by the culture of the Tay, Thai, Nung about language, home, dress and some cultural activities…
Growing rice is the major profession of the Giay. Besides, they also produce instruments and engraved silver. They live in both stilted houses and common houses with a solemn central part which is served as a place for ancestor altar and guest reception. The Giay have quite various cultures with fairy-tale, poetry, proverbs and riddles. Costumes of the Giay are simple: women with short eczema, wearing cloth bag with embroidered flowers; man also wears pants and shirt.
If joining Sapa tours, having the opportunity to come here, visitors can enjoy some special dishes of ethnic Giay such as: roast fish of Muong Hum, horse meat of Muong Khuong, sticky rice of Van Ban… and enjoy festivals, folk games of the Giay: Nao Cong, Roong Pooc… and participate in tours of the village.
Ahora es posible comprarla on-line y te la envían a casa. Te copio algunos fragmentos de su web:
The new Wild Cards are personalised and mailed via registered post - please ensure that all your information is correctly completed upon applying. It will take approximately 14 business days from the completion of your application to receive your new Wild Card via registered mail.
Como te vas en 6 semanas, te debería llegar sin problemas. Aún así, en el caso de que no te llegue a tiempo, también podrías acceder al parque con el email de confirmación y tu pasaporte:
Your Wild Card confirmation letter plus proof of identification will grant you access until you receive the new card.
Si este trámite no te convence, también la puedes comprar directamente en Kruger, aunque luego tienes que rellenar un formulario on-line con tus datos sí o sí. Pero bueno, te dan 30 días desde que lo compras...
If membership is purchased at the Parks, you will receive a receipt followed by a confirmation letter, which will be e-mailed to you. Both forms will be valid for 30 days from date of purchase, and may be used during this time with valid Identification, in order to access Parks.
The application process is only complete once you have completed your details here. This must occur within 30 days from date of purchase. Once completed, new members will receive their new Wild Card by registered mail.
Viajo a Nepal con mi novia del 4 al 18 de Agosto, y según leído en este hilo del foro con el visado de 15 días nos valdría.
- Según el último post que habéis escrito actualizando precios, que creo que es del 5 de octubre de bajamonti, nos valdría rellenando los formularios del aeropuerto de Kathmandú, un par de fotos y 20€ (ó 25$) cada uno, lo que no sé es si luego para cambiar y movernos por el país mejor llevarnos dólares o euros, ¿con qué moneda os fuisteis vosotros para allá?
- Otra duda, nosotros hacemos escala en Estambul antes de llegar a Nepal, no como la mayoría que entráis vía India, ¿habría algún problema en salir de Turquía sin el visado de Nepal o eso es independiente del país en qué se haga escala?
- Y ya por último, y no menos importante, de hecho creo que es lo más importante ya que a muchos nos podría resolver muchos problemas con el visado nepalí. Mirando y descargándome los formularios de la web de inmigración del gobierno de Nepal que habéis puesto en un postwww.nepalimmigration.gov.np/ ...age_id=119 he llegado hasta esta noticia del 26 de enero de este año que sale en la página de inicio de la propia web www.nepalimmigration.gov.np/ ...s-in-nepal :
Notice to Foreigners in Nepal
Department of Immigration has initiated online application for the facilitation of Visa issuance procedure since last two months. Through this system one can apply online form anywhere and anytime at one’s convenience. The system is designed to store the application in the system for 15 days. The registration of application is emailed to the applicants. One can contact the Department of Immigration with the emailed receipt to initiate the Visa issuance procedure. The Department is providing and is committed to provide smart service for the online applicants. The Department has received a lot of positive feedback about the online application system and the visa issuance process at the Department.
Encouraged by the feedback from the foreigners and its ongoing commitment towards the better services, the Department has decided to entertain only online application for Business Visa, Resident Visa, Working Visa, Study Visa, Marriage Visa, Relationship Visa and Nonresident Nepali Visa from January 20, 2014. So, the Department would like to request all foreigners in Nepal to apply online for these types of Visa.
Similarly, the Department would not entertain paper based application for Tourist Visa extension from February 1, 2014. So, the Department would like to request all the foreigners in Nepal to apply online to avail the tourist visa extension facility.
Online application system can be reached through login at
a) www.online.nepalimmigration.gov.np
b) www.nepalimmigration.gov.np
Que pasando por el traductor de google viene a decir esto:
Aviso a los extranjeros en Nepal
Departamento de Inmigración ha puesto en marcha la aplicación en línea para facilitar el procedimiento de expedición de Visa desde hace dos meses. A través de este sistema se puede solicitar el formulario en línea en cualquier lugar y en cualquier momento a conveniencia de cada uno. El sistema está diseñado para almacenar la aplicación en el sistema durante 15 días . El registro de la aplicación se envía por correo electrónico a los solicitantes. Uno puede ponerse en contacto con el Departamento de Inmigración con el recibo... Leer más ...
¿Alguien sabría decirme dónde y cómo puedo reclamar sobre el servicio de easybus?
Me han retrasado (unilateralmente) la hora de salida y, tras pedirles que la mantuviesen o adelantasen si acaso, o me devuelvan el dinero, me dicen que no a todo.
He estado mirando las condiciones de la empresa, y no pone nada al respecto, pero aunque lo pusiese entiendo que no se puede modificar el servicio asi, porque a ellos les vaya bien, y se nieguen a cualquier negociación con el cliente.
Si fuese un servicio español iría a consumo, pero en UK no sé a dónde puedo acudir, ni si hay formas faciles de pedir mediación para un turista.
Gracias y un saludo
No he entendido muy bien si lo que te han retrasado es la hora de salida del avion o del EasyBus. De todos modos, echa un vistazo a su página cancelaciones / reservas de su FAQ, que es .
Al parecer, para cambiar la hora de tu reserva, tienes que cancelar la que tenias (con el consiguiente cargo de cancelacion, que es un 50% del importe) y luego hacer una nueva reserva.
No hacen devoluciones. Solo cancelaciones de reserva, dandote credito para una nueva reserva.
Si yo no quiero modificar nada. Hice la reserva del easybus acorde al vuelo, y ahora los de easybus me escriben diciendo que hacen ese "cambio menor" en mi reserva. Ya en otras ocasiones me lo habian cambiado, pero fue cuestión de 5 mins arriba/ abajo; en cambio esta vez 41 mins, lo que hace que no pueda arriesgarme a ese retraso del bus para coger el avión.
Entiendo que si es un cambio que hacen ellos porque les da la gana (nada de razones meteorologicas, etc, que vienen en su web) deberían darme una solución, pero no, no me dan ninguna, ni adelantarme al bus anterior ni devolverme el dinero, sólo puedo aceptar el retraso que me imponen los señores de easybus.
Ante esto, ¿dónde podría reclamar? Claro, algo que no me lleve una mañana, que voy tres dias a Londres... me fastidia la injusticia, pero no voy a gastar tiempo en esto...
Gracias, chicos!!
En la pagina de 'Contact Us' pone lo siguiente:
Quote::
2. Journey feedback
For feedback relating to your journey after you have travelled with easyBus, please send it to us by post to the following address:
easyBus Customer Service, easyBus House, North Circular Road, Park Royal West, London NW10 7XP.
easyBus is unable to respond to feedback sent through the contact us page.
3. Refunds
For refunds you MUST send in your request by POST to the following address:
easyBus Customer Services (refunds), easyBus House, North Circular Road, Park Royal West, London, NW10 7XP.
Please supply your booking reference number to speed up the process.
Requests for refunds via email is not possible.
El equivalente británico a 'Consumo' es el Citizens Advice Bureau: Te paso la pagina web:
Para complicarnos un poco las cosas nos han mandado ahora un mail en el que dicen que no va a funcionar en nuestra fecha de regreso... Que ponen un autobús alternativo que tarda 90 minutos.... Menudo timo. Nos pasa por previsores y comprarlo con antelación. Supongo que no se puede hacer nada ¿verdad?
Sí que puedes: Puedes pedir un 'Refund' (devolución). Tú has elegido recoger los billetes en la estación:
Quote::
If you selected the Self-Service Ticket Vending Machine option and have not collected your tickets, we will process the claim without you having to collect the tickets
--> "Si no has recogido tus billetes, procesaremos tu petición sin que tu tengas que recogerlos"
Para pedir el 'refund' tienes que entrar en tu cuenta del sistema de reserva online de Gatwick Express, rellenar los detalles y presionar el boton de 'solicitar' (submit) que hay en la parte de abajo de la pagina. Imprime el formulario y enviáselo a la dirección que te indican
Quote::
How do I apply for a refund?
Log into Your Account on our Online Booking System, click on 'Apply for a Refund' fill in the details and click the submit request button at the bottom of the page. Print the form and send to us at the address shown.
If you are in possession of the tickets for which you require a refund you must return these with the completed form. Your refund will not be progressed until we are in receipt of the tickets. The refund process will take up to 7 days and your account will be credited when the refund is processed.
For those customers who are not comfortable sending their credit card details through the post please enter a phone number where we can reach you.
Please be aware that the process may take slightly longer than 7 days if we need to ring you for your details.
If you selected the Self Service Ticket Vending Machine option and have not collected your tickets, we will process the claim without you having to collect the tickets.
The amount of refund that you are due will depend on the ticket purchased and the terms and conditions of that ticket. This information is available in 'Your Account' on our Online Booking System under 'Check your order status'.
Siento rescatar este tema pero las noticias no son nada buenas, Tanzania va a seguir adelante con la construcción de la autopista y va a empezar ya, os copio el ultimo post del facebook de Stop the Serengeti Highway:
Quote::
WE ARE LOOSING THE BATTLE?
Bulldozers already starting up on the western side of the Serengeti and officials are vowing that the roads will start on the east side by the end of the year
THREATS TO TANZANIA:
Commercial roads are being developed around the Serengeti, with an ongoing threat of a commercial highway across the great migration route.
The government says it is determined to build a soda ash factory on Lake Natron, the breeding ground of virtually all of Africa’s Lesser Flamingoes.
Elephants in Tanzania are being slaughtered at a tragic rate. An extensive report just released by the United Nations shows that Tanzania leads the continent as the source of blood ivory!
A port is being planned for Mwambani Harbor, which will destroy the Tanga Coelocanth Marine National Park.
A uranium mine was approved in Tanzania’s Selous Reserve, which has one of the largest concentration of elephants in Africa.
There are plans for a dam on the Rufiji River, a critical water source in the Selous reserve.
There is corruption among officials, who have been implicated in the ivory trade and disappearance of climate change funds.
UNESCO wanted to make the Eastern Arc Mountains a World Heritage Site. After fifteen years of work, the government abruptly stopped the process.
WATCH HERE FOR A PETITION AND OTHER CALLS TO ACTION SOON.
SPREAD THE WORD - ASK YOUR FRIENDS TO JOIN THIS PAGE!
IF WE CAN'T SAVE THE SERENGETI - WHAT CAN WE SAVE?
Como ya comente en un anterior post yo tenia previsto ir a Japon en Junio y habia comprado los vuelos en el mes de Febrero a traves de la pagina web de AIRCHINA con entrada por Osaka y salida por Tokyo.Tras la triste desgracia y tras mucho pensarlo,llevabamos 1 año planificandolo, decidimos no ir y el dia 13 de Marzo solicitamos la cancelacion de los billetes a traves de la misma web de la compañia donde los habiamos comprado.
El dia 16 recibo un mail de la compañia en el que me dicen que me van a devolver el importe integro del billete descontandole gastos,aunque luego donde me indicaba la cantidad total final que me iban a devolver,esta se correspondia con la cantidad que yo habia pagado.Pues a los dos dias ya tenia el dinero cargado,lo que habia pagago, en mi tarjeta Visa que era el modo en que lo pague.
Deciros que no tenia ningun seguro,pues al comprar el billete no me dio tal opcion y yo no habia contratado ninguno por mi cuenta.
No me queda mas que darle un 10 a AIRCHINA por su rapidez y eficacia tanto a la hora de responder los correos como en la gestion del asunto,por lo menos en mi caso.
Un Saludo a tod@s.
Hola Sportikus,
Nosotros tenemos vuelo para mediados de mayo, pero compramos el billete directamente en las oficinas de AirChina en Madrid. Me he puesto en contacto con ellos y se remiten a las fechas de la Web que por ahora se refieren a el 15 de abril. He probado la opción que en la web hay para pedir el reembolso de los billetes, pero me da miedo dado que sale un aviso que el envío del formulario inicia la cancelación de los billetes y si hay costes ... se deducirán. Como teníamos un precio bastante barato, 540 Euros temo que cancelen el billete o no me devuelvan nada o me apliquen una fuerte penalizacion.
En la web únicamente sale la opción de que cancelo por motivos personales. ¿cual fue tu caso? ¿te salio también el aviso? ¿tenias penalizacion que no te aplicaron?
Hola:
Te cuento mi caso,yo entre en el apartado de atencion al cliente,reembolso de billetes electronicos,rellene todos los datos que me pedian y al final marque la casilla de Razones personales.Mi billete tambien fue barato,563 €,pero yo lo compre a traves de la propia web y era un billete de los que pone turista con restricciones.
como ya he dicho,a los tres dias me contestaron via mail y me dijeron esto:
Dear XXXX,
Thank you for submitting your claim for refund.
We have reviewed your claim and would like to confirm that it is eligible for refund. The total refund amount minus fees and service charges will be credited back to the original credit card used for purchase. The ticket number and total amount of refund is:
xx9-2xxx53x7x
EUR 563.09
Please allow 0-5 business days, except for National Holidays & Spring Festival when it could take a few days longer, to process the refund and submit it to your bank for further handling. Please be aware that depending on your bank's billing cycle, it could take between 4-6 weeks before your account is credited.
Aunque como ves dicen que me iban a descontar algo no ha sido asi,me han devuelto todo.
Lo que no se es si tu podras hacerlo asi al no haberlo comprado en la web.Bueno si necesitas algo mas aqui estoy para intentar ayudarte.
Un saludo.
Gracias Sportikus
Finalmente tras hablar con la oficina de Air China en Madrid, me confirman que nos van a... Leer más ...
Como ya comente en un anterior post yo tenia previsto ir a Japon en Junio y habia comprado los vuelos en el mes de Febrero a traves de la pagina web de AIRCHINA con entrada por Osaka y salida por Tokyo.Tras la triste desgracia y tras mucho pensarlo,llevabamos 1 año planificandolo, decidimos no ir y el dia 13 de Marzo solicitamos la cancelacion de los billetes a traves de la misma web de la compañia donde los habiamos comprado.
El dia 16 recibo un mail de la compañia en el que me dicen que me van a devolver el importe integro del billete descontandole gastos,aunque luego donde me indicaba la cantidad total final que me iban a devolver,esta se correspondia con la cantidad que yo habia pagado.Pues a los dos dias ya tenia el dinero cargado,lo que habia pagago, en mi tarjeta Visa que era el modo en que lo pague.
Deciros que no tenia ningun seguro,pues al comprar el billete no me dio tal opcion y yo no habia contratado ninguno por mi cuenta.
No me queda mas que darle un 10 a AIRCHINA por su rapidez y eficacia tanto a la hora de responder los correos como en la gestion del asunto,por lo menos en mi caso.
Un Saludo a tod@s.
Hola Sportikus,
Nosotros tenemos vuelo para mediados de mayo, pero compramos el billete directamente en las oficinas de AirChina en Madrid. Me he puesto en contacto con ellos y se remiten a las fechas de la Web que por ahora se refieren a el 15 de abril. He probado la opción que en la web hay para pedir el reembolso de los billetes, pero me da miedo dado que sale un aviso que el envío del formulario inicia la cancelación de los billetes y si hay costes ... se deducirán. Como teníamos un precio bastante barato, 540 Euros temo que cancelen el billete o no me devuelvan nada o me apliquen una fuerte penalizacion.
En la web únicamente sale la opción de que cancelo por motivos personales. ¿cual fue tu caso? ¿te salio también el aviso? ¿tenias penalizacion que no te aplicaron?
Hola:
Te cuento mi caso,yo entre en el apartado de atencion al cliente,reembolso de billetes electronicos,rellene todos los datos que me pedian y al final marque la casilla de Razones personales.Mi billete tambien fue barato,563 €,pero yo lo compre a traves de la propia web y era un billete de los que pone turista con restricciones.
como ya he dicho,a los tres dias me contestaron via mail y me dijeron esto:
Dear XXXX,
Thank you for submitting your claim for refund.
We have reviewed your claim and would like to confirm that it is eligible for refund. The total refund amount minus fees and service charges will be credited back to the original credit card used for purchase. The ticket number and total amount of refund is:
xx9-2xxx53x7x
EUR 563.09
Please allow 0-5 business days, except for National Holidays & Spring Festival when it could take a few days longer, to process the refund and submit it to your bank for further handling. Please be aware that depending on your bank's billing cycle, it could take between 4-6 weeks before your account is credited.
Aunque como ves dicen que me iban a descontar algo no ha sido asi,me han devuelto todo.
Lo que no se es si tu podras hacerlo asi al no haberlo comprado en la web.Bueno si necesitas algo mas aqui estoy para intentar ayudarte.
La situación es difícil, pero de nuevo, y dependiendo de las fuentes que se consulten, o crean más desconocimiento o aportan algunas dudas, pero no hay una respuesta única.
Os dejo el Último informe, según BraveNewClimate:
The situation surrounding the Fukushima Nuclear Accident, triggered by Japan’s largest recorded earthquake and the resulting 10 m high tsunami, continues to develop rapidly. This post is intended to be a concise update of the situation as of 12pm Japan Standard Time, 15 March 2011.
(...)
Attention has centred on units #1, 2 and 3 of the Fukushima Daiichi plant (all Boiling Water Reactors built in the 1970s). Current concern is focused on unit #2 (more below). Units 4, 5 and 6 at the site were not in service at the time of the earthquake and their situation is stable.
At a nearby plant, Fukushima Daiini, the situation is now under control, and units are in, or approaching, cold shutdown. I do not expect any further significant developments at that site.
(...)
"In the last 48 hours, Tepco (Tokyo Electric Power Company) has carried out repairs to the emergency core coolant systems of units 1, 2 and 4 and one by one these have come back into action. Unit 1 announced cold shutdown at 1.24 am today and unit 2 followed at 3.52 am. Repairs at unit 4 are now complete and Tepco said that gradual temperature reduction started at 3.42pm. An evacuation zone extends to ten kilometres around the plant, but this is expected to be rescinded when all four units are verified as stable in cold shutdown conditions.
• Fukushima Daini Unit 1 reactor
o As of 1:24AM on March 14, TEPCO commenced the cooling process after the pumping system was restored.
o At 10:15AM on March 14, TEPCO confirmed that the average water temperature held constant below 212 degrees Fahrenheit.
• Fukushima Daini Unit 2 reactor
o At 7:13AM on March 14, TEPCO commenced the cooling process.
o As of 3:52PM on March 14, the cooling function was restored and the core temperature was stabilized below 212 degrees Fahrenheit.
• Fukushima Daini Unit 3 reactor
o As of 12:15PM on March 13, reactor has been cooled down and stabilized.
• Fukushima Daini Unit 4 reactor
o At 3:42PM on March 14, cooling of the reactor commenced, with TEPCO engineers working to achieve cold shutdown."
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