AVM Venezia Official APP enables purchase and validation of local ACTV public transport tickets, payments for the parking in the Municipality of Venice “Parcheggia Venezia” (blue stripes), consultation of news related to ACTV services and the verification and planning of timetables and routes with the “Calculate route” and “Search timetables at Stops”.
Other features will be included in future versions.
NEWS OF OCTOBER 2017
New section PARKING to pay parking in the Municipality of Venice “Blu stripes”
New function “Calculate route” (trip planner)
New function “Top up credit” (e-Purse)
New graphics
HOW TO CREATE A USER'S ACCOUNT
During your first access, you will be asked to create a user's account which will be kept open for further accesses, unless you do not log-out by using the appropriate function located at the top right. You will receive a confirmation by email and a sms containing a pin to enter to complete the registration. If during registration you have not received the activation code via SMS, within a few minutes it will be sent to the email address entered (check in all the folders of your email client).
Otherwise, report it by clicking HERE
TOP UP CREDIT +++NEWS+++
It is possible to top up your credit through the "Electronic Purse" function present in the App for the purchase of all types of travel tickets or paid parking services. To access the charging section, from the Home Page, click the profile icon at the top right of the screen and then on "recharge" by choosing the desired amount and the desired charging method. By selecting the payment method, credit card, you will be redirected to the credit card management section to complete the top-up process.
It’s now possible to top up your credit directly from a tobacconist of the PuntoLIS network (serviziweb.tabaccai.it/ .../home.aspx) making the recharge operation even more immediate and easy to use.
Discover the PUNTOLIS tobacconist closest to you by clicking HERE. It will be sufficient to choose the amount of the recharge, select "PUNTO LIS" as the payment method and show the code to the retailer, finally paying the due via POS or cash directly to the merchant (it is recommended before checking the accuracy of the information reported in the receipt or in the email received.
ATTENTION: make sure that the browser of your device has cookies enabled, otherwise the operation will not be successful.
ACTV PUBLIC TRANSPORT
Section enabling purchase and validation of Actv public transport tickets and providing information about transport travel solution.
REGISTRATION OF VENEZIA UNICA CARD
To register your Venezia Unica card, you have to select from the main menu “Buy Tickets Actv”, then “Tickets for Venezia Unica card holder”. Enter identification data required and confirm it to complete the registration.
PURCHASING ACTV TICKET
From the main menu select “Buy Actv Tickets”, hence there is the list of purchasable ordinary tickets and two other options:
“Tickets for Venezia Unica card holder” to proceed with the purchase of season tickets or tickets reserved to Venezia Unica card holders.
“Buy a ticket from the travel solution” to proceed with the purchase of extra zone tickets.
Select the ticket you need to purchase and the amount of it.
Payment is by credit card, to process it you will be redirect to “mycicero.it” website. Registration of credit card is possible by ‘Register credit card’ option in the main menu.
At the end of this procedure ticket is available on your own smartphone but not activated to be used.
It is possible to use the credit of the e-Purse by deducting the money or to register the credit card available in the “Register card... ➡️ Leer más ...
...que en el sur de Sharm El Sheikh, dentro del parque natural de Ras Mohamed, hay un0s "cámpings" (unas pocas tiendas de campaña en la playa) que ofrecían alojamiento y comida pra disfrutar de snorkel, silencio y muy poca gente cerca...
Pedí presupueto en uno de ellos, el Ecocamping Bedawi:
Os adjunto la respuesta y os resumo: pasaremos una noche, con cena y desayuno, por 43€ más el importe de entrar en el parque. Me parece un plan fantástico.
"Thank you for contacting us.
At this moment we have availability on December 7th, 2021 and we took the liberty to make a reservation for you with the number BED20211207-A:
Can you please add the following information (the blue text):
Number of guests: 2
Nationality of the guests: Spanish
Tents : 1 tent Do you prefer 2 single beds or 1 double bed?
Arrival : December 7, 2021 - after lunch Do you like to join us for lunch on this day?
Kindly note:
- You need to be inside the National Park before 15:00 otherwise you may be refused to enter the National Park.
- If you come by taxi, insist your taxi driver calls +201270776774 for directions, so you are sure you will be taken to the right campsite.
- If you come by car, you can check this link for directions: bedawi.com/ ...-get-there
- You need to mention at the entrance, at the National Park booth, that you will be camping 2 nights with BEDAWI/Mohamed Harby.
A permission will be made for you and you pay your National Park fees.
Upon arrival at our camp site, please hand over the permission and the mandatory paper copy of your passports to our staff.
Departure : December 8, 2021 - after breakfast Do you like to join us for lunch this day?
Your mobile/Whats-app number: On which mobile number can you can be reached while you are in Egypt, in case of any emergency?
Extra requested activities: Non
Extra requests : f.e. dietary needs
Requested transfers : Non
Our services at BEDAWI Eco Camping include:
- Accommodation in one of our De-Luxe Bell-tents;
- We provide memory-foam mattresses, soft pillows and clean bedding;
- Beach showers with fresh water;
- A toilet in a separate tent (our 'Lovable Loo');
- An original Bedouin tent to provide shade and shelter, with a low Bedouin sit with back support to lounge and high tables with chairs;
- An English reef guide and other nature guides to learn more about the nature that surrounds you;
- Bedouin tea is served for free all day, Bedouin coffee is served for free during the evening;
- All your fresh prepared meals (breakfast, warm lunch and warm dinner);
- A campfire in the evening (depending on weather conditions) with original Bedouin coffee and tea;
- 24-hours service by our first-aid and awareness trained staff;
- All plastic bottles and plastic caps are being recycled;
- There are some (board and card) games available;
- There is electricity from our solar panel (220 V) but alas it is not equipped to recharge all batteries via USB, all the time.
If you depend heavily on your mobile phone, we recommend you bring your own fully charged power bank as a back-up;
- The handling of the mandatory permissions from the National Park, Tourism Police, the National Security and the Military.
Kindly note that our services at BEDAWI Eco Camping exclude:
- Small bottles of chilled water and Bedouin coffee (during the day) are served for 5 EGP;
- Hot drinks per big glass and chilled soft drinks per can are served for 10 and 15 EGP;
- A fresh pot of Mocha Espresso coffee is served for 50 EGP;
NB. We don't mind if you prefer to bring your own beverages if you bring your own cool box and ice.
- Rental of snorkeling equipment (there is non available at the National Park);
- Towel service;
- We do not serve alcohol but feel free to bring your own... ➡️ Leer más ...
...que en el sur de Sharm El Sheikh, dentro del parque natural de Ras Mohamed, hay un0s "cámpings" (unas pocas tiendas de campaña en la playa) que ofrecían alojamiento y comida pra disfrutar de snorkel, silencio y muy poca gente cerca...
Pedí presupueto en uno de ellos, el Ecocamping Bedawi:
Os adjunto la respuesta y os resumo: pasaremos una noche, con cena y desayuno, por 43€ más el importe de entrar en el parque. Me parece un plan fantástico.
"Thank you for contacting us.
At this moment we have availability on December 7th, 2021 and we took the liberty to make a reservation for you with the number BED20211207-A:
Can you please add the following information (the blue text):
Number of guests: 2
Nationality of the guests: Spanish
Tents : 1 tent Do you prefer 2 single beds or 1 double bed?
Arrival : December 7, 2021 - after lunch Do you like to join us for lunch on this day?
Kindly note:
- You need to be inside the National Park before 15:00 otherwise you may be refused to enter the National Park.
- If you come by taxi, insist your taxi driver calls +201270776774 for directions, so you are sure you will be taken to the right campsite.
- If you come by car, you can check this link for directions: bedawi.com/ ...-get-there
- You need to mention at the entrance, at the National Park booth, that you will be camping 2 nights with BEDAWI/Mohamed Harby.
A permission will be made for you and you pay your National Park fees.
Upon arrival at our camp site, please hand over the permission and the mandatory paper copy of your passports to our staff.
Departure : December 8, 2021 - after breakfast Do you like to join us for lunch this day?
Your mobile/Whats-app number: On which mobile number can you can be reached while you are in Egypt, in case of any emergency?
Extra requested activities: Non
Extra requests : f.e. dietary needs
Requested transfers : Non
Our services at BEDAWI Eco Camping include:
- Accommodation in one of our De-Luxe Bell-tents;
- We provide memory-foam mattresses, soft pillows and clean bedding;
- Beach showers with fresh water;
- A toilet in a separate tent (our 'Lovable Loo');
- An original Bedouin tent to provide shade and shelter, with a low Bedouin sit with back support to lounge and high tables with chairs;
- An English reef guide and other nature guides to learn more about the nature that surrounds you;
- Bedouin tea is served for free all day, Bedouin coffee is served for free during the evening;
- All your fresh prepared meals (breakfast, warm lunch and warm dinner);
- A campfire in the evening (depending on weather conditions) with original Bedouin coffee and tea;
- 24-hours service by our first-aid and awareness trained staff;
- All plastic bottles and plastic caps are being recycled;
- There are some (board and card) games available;
- There is electricity from our solar panel (220 V) but alas it is not equipped to recharge all batteries via USB, all the time.
If you depend heavily on your mobile phone, we recommend you bring your own fully charged power bank as a back-up;
- The handling of the mandatory permissions from the National Park, Tourism Police, the National Security and the Military.
Kindly note that our services at BEDAWI Eco Camping exclude:
- Small bottles of chilled water and Bedouin coffee (during the day) are served for 5 EGP;
- Hot drinks per big glass and chilled soft drinks per can are served for 10 and 15 EGP;
- A fresh pot of Mocha Espresso coffee is served for 50 EGP;
NB. We don't mind if you prefer to bring your own beverages if you bring your own cool box and ice.
- Rental of snorkeling equipment (there is non available at the National Park);
- Towel service;
- We do not serve alcohol but feel free to bring your own... ➡️ Leer más ...
Después de recibir el email de AESA y FOCA, y volver a poner la reclamación en esta última, ayer recibí dos nuevos emails de parte de FOCA, en uno de ellos me confirman que han aceptado mi reclamación y me dan el número de la misma, pero el otro email que he recibido me deja mi desconcertado ya que por lo que yo entinedo es un mensaje que mandan a la aerolínea, pero me hace dudar, ya que no he encontrado ninguna información sobre reclamaciones a FOCA y me inglés no es tampoco el mejor. Os dejo el email a ver si entendéis como yo:
Dear Contact Person,
The Federal Office of Civil Aviation (FOCA) is the national enforcement body and the complaint authority as defined by Regulation (EC) No 261/2004. In this frame, FOCA received report(s) about your airline. As the operating air carrier we kindly ask you to evaluate the attached report(s) and to express your standpoint by sending it to
airlinestatement@bazl.admin.ch
in the deadline of 6 weeks after receipt of this e-mail in order to enable FOCA to evaluate the report under the provisions of Swiss administrative penal law (VStrR; SR 313). If you can’t comply with the timeframe for any reason you have to request an extension via letter or e-mail, otherwise it will be considered as no reply.
If you wish to transfer the passenger a certain amount of money which will be considered in our assessments and actions under the light of said Regulation, you have to contact the passenger and do the transfer by yourself. Send us the proof of this money transfer (bank receipt, credit card refund proof) also within the deadline of the above mentioned 6 weeks.
For your statement(s) we highly recommend to fill in and sign the airline statement form of FOCA. If you don’t answer all the relevant aspects under Regulation (EC) No 261/2004 or in case of no reply: assessment and action on the basis of the passenger report will be taken.
If you wish to refer to Article 5.3 Reg. (“extraordinary circumstances”) we kindly ask you to fill in the form extraordinary circumstances of the Luftfahrtbundesamt LBA, for both cancellation and delay. For the consideration of your standpoint, documents explaining the related facts must be joined (with the relevant excerpt of the aeroplane flight log, weather report, irregularity report etc.).
For further questions, please contact the complaint handling team (Tel. No: +41 (0)58 462 37 08).
Best regards,
Tras esto, aparecen 3 archivos adjuntos, 2 de ellos son para rellenar unos cuestionarios, y el otro es mi reclamación en pdf.
Muchas gracias.
Gracias por la actualización, y espero que nos vayas actualizando con el tema, para que en el futuro, otros foreros tengan información actualizada.
Según puedo entender, te han enviado un email a ti que no has adjuntado (informándote de que han recibido tu reclamación) y el e-mail que has adjuntado es el mensaje que FOCA ha enviado a la aerolínea.
Lo que informa este correo que muestras es que FOCA hace saber a la aerolínea que ha recibido una reclamación, y que la aerolínea tiene 6 semanas para responder al informe (reclamación) que tu has enviado a FOCA. También, si la aerolínea cree que se debe a "circunstancias extraordinarias" debe rellenar un formulario específico de "circunstancias extraordinarias".
En caso de que la aerolínea no responda en 6 semanas a la FOCA, la FOCA ejecutará su decisión basada en el informe (reclamación) del pasajero.
En resumen, te toca esperar a ver como responde la aerolínea a la FOCA.
Exacto, uno de los emails es indicándome que la reclamación ha sido aceptada,y me dan el número de referencia de la misma, y el que he adjuntado es el que os digo que por lo que yo entendía iba dirigido a la aerolínea y no sé muy bien por qué me lo han enviado.
Según vaya avanzando todo os seguiré informando. ➡️ Leer más ...
Después de recibir el email de AESA y FOCA, y volver a poner la reclamación en esta última, ayer recibí dos nuevos emails de parte de FOCA, en uno de ellos me confirman que han aceptado mi reclamación y me dan el número de la misma, pero el otro email que he recibido me deja mi desconcertado ya que por lo que yo entinedo es un mensaje que mandan a la aerolínea, pero me hace dudar, ya que no he encontrado ninguna información sobre reclamaciones a FOCA y me inglés no es tampoco el mejor. Os dejo el email a ver si entendéis como yo:
Dear Contact Person,
The Federal Office of Civil Aviation (FOCA) is the national enforcement body and the complaint authority as defined by Regulation (EC) No 261/2004. In this frame, FOCA received report(s) about your airline. As the operating air carrier we kindly ask you to evaluate the attached report(s) and to express your standpoint by sending it to
airlinestatement@bazl.admin.ch
in the deadline of 6 weeks after receipt of this e-mail in order to enable FOCA to evaluate the report under the provisions of Swiss administrative penal law (VStrR; SR 313). If you can’t comply with the timeframe for any reason you have to request an extension via letter or e-mail, otherwise it will be considered as no reply.
If you wish to transfer the passenger a certain amount of money which will be considered in our assessments and actions under the light of said Regulation, you have to contact the passenger and do the transfer by yourself. Send us the proof of this money transfer (bank receipt, credit card refund proof) also within the deadline of the above mentioned 6 weeks.
For your statement(s) we highly recommend to fill in and sign the airline statement form of FOCA. If you don’t answer all the relevant aspects under Regulation (EC) No 261/2004 or in case of no reply: assessment and action on the basis of the passenger report will be taken.
If you wish to refer to Article 5.3 Reg. (“extraordinary circumstances”) we kindly ask you to fill in the form extraordinary circumstances of the Luftfahrtbundesamt LBA, for both cancellation and delay. For the consideration of your standpoint, documents explaining the related facts must be joined (with the relevant excerpt of the aeroplane flight log, weather report, irregularity report etc.).
For further questions, please contact the complaint handling team (Tel. No: +41 (0)58 462 37 08).
Best regards,
Tras esto, aparecen 3 archivos adjuntos, 2 de ellos son para rellenar unos cuestionarios, y el otro es mi reclamación en pdf.
Muchas gracias.
Gracias por la actualización, y espero que nos vayas actualizando con el tema, para que en el futuro, otros foreros tengan información actualizada.
Según puedo entender, te han enviado un email a ti que no has adjuntado (informándote de que han recibido tu reclamación) y el e-mail que has adjuntado es el mensaje que FOCA ha enviado a la aerolínea.
Lo que informa este correo que muestras es que FOCA hace saber a la aerolínea que ha recibido una reclamación, y que la aerolínea tiene 6 semanas para responder al informe (reclamación) que tu has enviado a FOCA. También, si la aerolínea cree que se debe a "circunstancias extraordinarias" debe rellenar un formulario específico de "circunstancias extraordinarias".
En caso de que la aerolínea no responda en 6 semanas a la FOCA, la FOCA ejecutará su decisión basada en el informe (reclamación) del pasajero.
En resumen, te toca esperar a ver como responde la aerolínea a la FOCA. ➡️ Leer más ...
Hace unos meses puse una reclamación en AESA por problema con un vuelo desde Cuba con la compañía Swiss, hace unos días me enviaron un email confirmando que aceptaban la reclacmación y que seguía el proceso. Pues ayer recibí este email y no tengo muy claro que debo hacer, a ver si alguien puede ayudarme:
Gracias de antemano,.
Os pongo al día sobre mi caso.
Después de recibir el email de AESA y FOCA, y volver a poner la reclamación en esta última, ayer recibí dos nuevos emails de parte de FOCA, en uno de ellos me confirman que han aceptado mi reclamación y me dan el número de la misma, pero el otro email que he recibido me deja mi desconcertado ya que por lo que yo entinedo es un mensaje que mandan a la aerolínea, pero me hace dudar, ya que no he encontrado ninguna información sobre reclamaciones a FOCA y me inglés no es tampoco el mejor. Os dejo el email a ver si entendéis como yo:
Dear Contact Person,
The Federal Office of Civil Aviation (FOCA) is the national enforcement body and the complaint authority as defined by Regulation (EC) No 261/2004. In this frame, FOCA received report(s) about your airline. As the operating air carrier we kindly ask you to evaluate the attached report(s) and to express your standpoint by sending it to
airlinestatement@bazl.admin.ch
in the deadline of 6 weeks after receipt of this e-mail in order to enable FOCA to evaluate the report under the provisions of Swiss administrative penal law (VStrR; SR 313). If you can’t comply with the timeframe for any reason you have to request an extension via letter or e-mail, otherwise it will be considered as no reply.
If you wish to transfer the passenger a certain amount of money which will be considered in our assessments and actions under the light of said Regulation, you have to contact the passenger and do the transfer by yourself. Send us the proof of this money transfer (bank receipt, credit card refund proof) also within the deadline of the above mentioned 6 weeks.
For your statement(s) we highly recommend to fill in and sign the airline statement form of FOCA. If you don’t answer all the relevant aspects under Regulation (EC) No 261/2004 or in case of no reply: assessment and action on the basis of the passenger report will be taken.
If you wish to refer to Article 5.3 Reg. (“extraordinary circumstances”) we kindly ask you to fill in the form extraordinary circumstances of the Luftfahrtbundesamt LBA, for both cancellation and delay. For the consideration of your standpoint, documents explaining the related facts must be joined (with the relevant excerpt of the aeroplane flight log, weather report, irregularity report etc.).
For further questions, please contact the complaint handling team (Tel. No: +41 (0)58 462 37 08).
Best regards,
Tras esto, aparecen 3 archivos adjuntos, 2 de ellos son para rellenar unos cuestionarios, y el otro es mi reclamación en pdf.
Aquí os dejo un correo que me han enviado... parece ser que a partir del 1 de noviembre cambian la política de equipaje de mano. Tengo un vuelo a Budapest a finales de noviembre... ya he viajado otra vez con Wizzair y la mochila me la bajaron gratuitamente a la bodega. Por lo que leo me añaden gratuitamente un bulto de 10 kg...
Dear Customer,
We would like to inform you that from 10 October, our General Conditions of Carriage changed. This affects the baggage allowance for flights with departure dates from 1 November 2018 on. According to the new baggage allowance rules, you are entitled to bring only one free carry-on bag (of max. size 40x30x20cm) into the cabin, to be placed under the seat.
As your booking was affected by the change in our baggage allowance rules, we have upgraded your baggage allowance. One 10kg checked-in bag per passenger has been added to your booking, free of charge. Please make sure to drop off your 10kg checked-in bag at the airport check-in desk.
In case you have checked in previously, please log in and download your boarding pass again, to make sure it already includes your upgraded baggage allowance with the 10kg checked-in bag.
We trust that the upgraded baggage allowance will meet your needs and are looking forward to seeing you on board.
For more information about our new baggage allowance rules, please click here for the General Conditions of Carriage, and here for the video guide.
Hola me han contestado esto, ¿alquien me puede ayudar con la traducción correcta, con el google no acabo de entender que me dice?
First of all, thank you for writing to AirAsia.
In response to your email, refer to booking no. xxx we received your name change from “Mr. CBXVBXX VFXCFB” to “Mr. ......” and we regret to inform you that we can only allow correcting the name/surname spelling which still is in the same pronunciation. Changing name/surname into the different person is not allowed.
We recommend that you double check your passenger details, flight number, date, time, destination and total amount due before you select the mode of payment that best suits you.
Generally, we will assist you as special case to make new booking with correct name/surname (same passport: ...... nombre correcto) same date and same flight with AirAsia as booking number GR6SGK. Once, we receive new booking with correct details, we are pleased to offer as retain total amount which you paid for booking number GR6SGK in terms of Credit Shell with charged CONA (processing fees) for passenger Mr. CBXVBXX VFXCFB.
Kindly refer to the credit shell condition as below.
The balance left will be the amount for you to utilize on the following options:
Make new bookings, pre-booked meals and baggage
Make changes to an existing bookings, pre-booked meals and baggage
Lastly, kindly take note of the following:
It is valid for 90 days
Once expired, it will be locked by the system and it is not extendable
It is transferable to any family members or friends
We would like to explain more how to use credit shell, login to www.airasia.com with your login ID and book the flight normally. The credit shell will be available for you to utilize upon reaching the payment page. If the new flight is in a higher fare than the booked, you may pay the balance with your credit card. Your flight can be after that. However, you can check our flight schedule through www.airasia.com which we have until 31st January 2019.
If you wish to utilize credit shell as we mentioned above, we would greatly appreciate if you can provide us the BIG Shot ID (10 digits) under passenger name or credit card holder only.
This can be created by following the procedures below:
We will create the credit shell upon receiving your new booking with correct details, BIG Shot ID under passenger name or credit card holder only and copy of passport by reply this email.
Please be assured after we receive your email, we will look into and reply to inform you back as soon as possible.
Thank you for your kind choosing AirAsia.
Warm Regards,
Paweena Wichai
Customer Experience
AirAsia
Muchas gracias, espero vuestra ayuda ➡️ Leer más ...
Hola, he conseguido por fin darme de alta en la pagina de trenes y ya he comprado un billete de tren. ¿alguien lo ha hecho alguna vez? mi duda está en que he comprado un billete para viajar el día 29/10 pero cuando entro en boarding station y a lado pone Schedule, pone que mi tren sale el día 28/10. Luego ya en mi billete confirmado ponepone departure date 29/10 lógico como es lóg, pero me extraña que ponga en el otro lado 28/10.
¿A alguien le pasa lo mismo?
Un saludo
como conseguiste finalizar el logind?
me han contestado
Dear Customer,
Your user id verification process completed successfully.
Please contact us in case you need any further assistance
y me sigue pidiendo el otp
gracias
Pues mira no tardé mucho en conseguirlo. Despues de recibir ese mail, mandé un correo a care@info.co.in pidiendo que me madaran el sms otp adjuntando fotocopia de mi pasaporte. Aparte les escribí por twitter adjuntando tb el número que te mandan con la respuesta automática al enviar el mail con el pasaporte. En dos días lo tenía sin problema. Me mandaron este mail y ya funcionaba.
Dear Customer,
Your user id verification process completed successfully.
Please contact us in case you need any further assistance.
Thanks & Regards
Hola, he conseguido por fin darme de alta en la pagina de trenes y ya he comprado un billete de tren. ¿alguien lo ha hecho alguna vez? mi duda está en que he comprado un billete para viajar el día 29/10 pero cuando entro en boarding station y a lado pone Schedule, pone que mi tren sale el día 28/10. Luego ya en mi billete confirmado pone departure date 29/10 lógico como es lóg, pero me extraña que ponga en el otro lado 28/10.
¿A alguien le pasa lo mismo?
Un saludo
como conseguiste finalizar el logind?
me han contestado
Dear Customer,
Your user id verification process completed successfully.
Please contact us in case you need any further assistance
y me sigue pidiendo el otp
gracias ➡️ Leer más ...
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