Foro de Aviones, Aeropuertos y Líneas Aéreas: Temas sobre vuelos: aviones, aeropuertos, líneas aéreas, vuelos baratos, facturación, reserva de asientos, equipajes y reclamaciones.
Aeroflot reduce vuelos a China continental y Hong Kong
La aerolínea rusa actualmente opera dos vuelos diarios a Beijing y Shanghai desde Moscú, así como un vuelo diario a Guangzhou y Hong Kong desde Moscú.
Aeroflot ha suspendido uno de sus vuelos diarios entre Moscú y Beijing, y uno de sus vuelos diarios entre Moscú y Shanghai hasta el 28 de marzo.
Los otros vuelos diarios a las dos ciudades chinas continuarán operando.
La aerolínea ha reducido el número de vuelos en su servicio Moscú-Guangzhou hasta el 28 de marzo. Los vuelos entre Moscú y Guangzhou solo volarán los martes, jueves, viernes y domingos.
Del 1 al 28 de marzo, la aerolínea reducirá la cantidad de vuelos en su servicio Moscú-Hong Kong de cuatro a tres veces por semana. Los vuelos entre Moscú y Hong Kong operarán solo los lunes, miércoles, viernes y sábados.
La siguiente tabla muestra los ajustes de vuelo de la aerolínea del 17 de febrero al 28 de marzo:
La aerolínea dijo que los clientes afectados pueden comunicarse con su centro de atención telefónica las 24 horas al +7 495 223 5555, 8-800-444-5555, a través de los números gratuitos globales del centro de contacto, o en sus oficinas de ventas
Gby _________________ "Un hombre ordinario siempre será ordinario, aunque viaje; un hombre de talento superior se cae a pedazos si se mantiene siempre en el mismo lugar"
Wolfgang Amadeus Mozart
* The chief danger in life is that you may take too many precautions. Alfred Adler *
* Así que desata amarras y navega alejándote de los puertos conocidos. Aprovecha los vientos alisios en tus velas. Explora. Sueña.
10 March 2020, Moscow. – Aeroflot is allowing passengers holding tickets to/from Italy and Israel to change their departure dates, change their routes or cancel these tickets free of charge.
Passengers who booked tickets for travel to/from Italy and Israel between 10 March and 31 May 2020, inclusive, may:
- apply for an involuntary refund and receive a full refund for the tickets (including following the one-time rebooking);
- make a one-time change to the departure date to any date no later than 31 December 2020, while maintaining the original departure and arrival cities and service class;
- change the route to any other Aeroflot flights with a departure no later than 31 December 2020. No penalty for rebooking, though other fare terms and conditions apply (i.e. Additional payment for a more expensive fare may be required).
In addition, Aeroflot is allowing passengers holding tickets to/from Germany, Spain and France to change their departure dates or routes free of charge. Passengers who booked tickets for Aeroflot flights on or before 10 March 2020 for travel to Germany, Spain or France between 10 March and 31 May 2020 may:
- make a one-time change to the departure date to any date no later than 31 May 2020, while maintaining the original departure and arrival cities and service class;
- change the route to any other Aeroflot flight with a departure no later than on 31 May 2020. No penalty for rebooking, though other fare terms and conditions apply (i.e. Additional payment for a more expensive fare may be required).
Passengers holding tickets which include interline partner flights may rebook their tickets in line with the applicable fare terms and conditions, though no penalties shall be applied.
Cancelations should be made at least 40 minutes prior to departure of the first flight of the unused ticket.
12 March 2020, Moscow — Aeroflot has extended the period for passengers to rebook or request refunds at no additional cost, following an increase in call volumes to the airline’s contact centre regarding refunds and rebookings for tickets for flights to China, South Korea, Iran, Israel, Italy, Germany, France and Spain that have been cancelled as a result of the epidemiological situation.
Passengers holding tickets for travel on or before 20 March 2020 may rebook or request a refund by 30 April 2020 at no additional cost.
Passengers with tickets to travel on or after 21 March 2020 may rebook or request a refund during the entire validity period of the ticket.
Due to high call volumes to the contact centre, waiting times can be significantly longer than usual. Given the extended period for returns and refunds, Aeroflot asks passengers to refrain from calling about non-urgent matters whenever possible.
Aeroflot is working hard to increase contact centre capacity and reduce waiting times. We ask passengers to have their 6-letter booking code or ticket number and passengers’ last names ready when contacting the call centre.
14 March 2020, Moscow – Aeroflot has adjusted its flight schedule to destinations in Europe. The changes take effect from 16 March 2020.
From 16 March, Aeroflot will continue to operate flights from Moscow to the following destinations in Europe:
Amsterdam, Athens, Belgrade, Berlin, Brussels, Bucharest, Budapest, Dublin, Geneva, Helsinki, Lisbon, Ljubljana, London, Madrid, Paris, Riga, Rome, Sofia, Stockholm, Tallinn, Tivat, Vienna, Vilnius, Warsaw and Zagreb. Flights will also continue to operate to Larnaca.
From 16 March, scheduled flights will be temporarily suspended between Moscow and Barcelona, Burgas, Frankfurt, Heraklion, Munich, Thessaloniki and Zurich.
Flight frequencies will be reduced between Moscow and Copenhagen (from 14 March) and Prague (from 16 March) following decisions taken by local authorities to restrict entry for foreign tourists.
Scheduled Rossiya Airlines flights operated under Aeroflot’s SU code from St Petersburg to European destinations including Geneva, Larnaca, Prague and Vienna will be halted from 16 March.
Aeroflot is evaluating the possibility of operating charter flights on suspended routes to enable Russian citizens to return to Russia.
Passengers holding tickets with a departure date from the date of restrictions coming into force up to and including 31 May 2020 for cancelled Aeroflot flights, as well as passengers otherwise affected by restrictions imposed by their countries of departure, destination or transfer (e.g., bans on entry, exit or transit, threat of enforced quarantine, cancellation of visa-free entry, annulment of previously issued visas, etc.), may:
– apply for an involuntary refund and receive a refund of the full ticket price at the original point of sale until 31 December 2020 (inclusive), regardless of the validity period of the ticket;
– make a one-time change to the departure date to any date until 31 December 2020 (inclusive), while retaining the original point of departure, destination and service class, without incurring additional fees;
– change the route to any Aeroflot flight and/or departure date until 31 December 2020 (inclusive). No additional fee will be levied for rebooking, though other terms and conditions apply (e.g. Additional payment for a more expensive fare).
Passengers wishing to rebook tickets may contact Aeroflot's hotline on +7 495 7847242, as well as Aeroflot's contact centre (global free-call numbers available here: www.aeroflot.ru/ ...ee_numbers) and the airline’s sales offices.
Aeroflot asks passengers to refrain from calling about non-urgent refunds and rebookings whenever possible in the coming days.
To reduce call waiting times, Aeroflot asks passengers to have their 6-letter booking code or ticket number and passengers’ last names ready when contacting the call centre.
15 March 2020, Moscow – Aeroflot has adjusted its flight schedules to destinations in Europe.
From 16 March, Aeroflot will continue to operate flights from Moscow to the following destinations in Europe: Amsterdam, Athens, Belgrade, Berlin, Brussels, Bucharest, Budapest, Dublin, Geneva, Helsinki, Larnaca, Lisbon, Ljubljana, London, Madrid, Paris, Riga, Rome, Sofia, Stockholm, Tivat and Zagreb.
Aeroflot has temporarily suspended flights between Moscow and the following cities:
Barcelona (21 March to 30 April)
Bukhara (16 March to 30 April)
Chishinau (19 March to 31 March)
Copenhagen (17 March and subsequently from 21 March to 30 April)
Frankfurt (19 March to 30 April)
Munich (19 March to 30 April)
Oslo (18 March to 30 April)
Prague (20 March to 30 April)
Samarkand (16 March to 30 April)
Tallinn (19 March to 30 April)
Tashkent (16 March to 30 April)
Thessaloniki (16 March to 30 April)
Vienna (20 March to 30 April)
Vilnius (19 March to 30 March)
Warsaw (15 March to 27 March)
Zurich (19 March to 30 April)
Aeroflot will continue operating the following flights to allow Russian citizens to return to Russia:
Prague – SU2012/SU2013 and SU2016/2017 (16 to 19 March)
Frankfurt – SU2300/2301 (16, 17, 18 March), SU2304/2305 (16, 17 March) and SU2656/2657 (18 March)
Munich – SU2322/2323 (16, 17, 18 March) Barcelona – SU2638/2639 (16, 17, 18, 19, 20 March), SU2512/2513 (16, 17, 19, 20 March) and SU2514/2515 (18 March)
Zurich – SU2486/2487 (16-18 March)
Copenhagen – SU2658/2659 (16, 18, 19, 20 March)
Oslo – SU2174/2175 (16-17 March)
Chishinau – SU1844/1845 (16-18 March)
Vilnius – SU2108/2109 (16-17 March)
Warsaw – SU2002/2003 (16-18 March)
Tallinn – SU2106/2107 (17-19 March)
Vienna – SU2184/2185 (17, 18, 19 March), SU2352/2353 (17, 19 March) and SU2354/2355 (18, 19 March)
Scheduled Rossiya Airlines flights operated under Aeroflot’s SU code from St Petersburg to EU destinations including Larnaca, Prague and Vienna, as well as to Geneva, will be stopped from 16 March. Passengers will be offered alternative options through Moscow.
Aeroflot is evaluating the possibility of operating charter flights on suspended routes to enable Russian citizens to return to Russia.
Passengers holding tickets with a departure date from the date of restrictions coming into force up to and including 31 May 2020 for cancelled Aeroflot flights, as well as passengers otherwise affected by restrictions imposed by their countries of departure, destination or transfer (e.g., bans on entry, exit or transit; threat of enforced quarantine; cancellation of visa-free entry; annulment of previously issued visas; etc.), may:
Apply for an involuntary refund and receive a refund of the full ticket price at the original point of sale until 31 December 2020 (inclusive), regardless of the validity period of the ticket;
Make a one-time change to the departure date to any date until 31 December 2020 (inclusive), while retaining the original point of departure, destination and service class, without incurring additional fees;
Change the route to any Aeroflot flight and/or departure date until 31 December 2020 (inclusive). No additional fee will be levied for rebooking, though other terms and conditions apply (e.g. Additional payment for a more expensive fare).
Information about changes to Aeroflot’s schedules will be published on the airline’s website and official social media accounts.
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Europa cierra su espacio aereo a las aerolíneas rusas en represalia por la invasión de Ucrania.
También afecta a los vuelos en tránsito con esta aerolínea. _________________ Nuestro idioma ha tardado 12 siglos en llegar hasta su forma actual... por favor, cuídalo.
La aerolínea de bandera de Rusia, Aeroflot, está cancelando sus vuelos internacionales para evitar que los gobiernos extranjeros se apoderen de sus aviones.
La aerolínea insignia de Rusia, Aeroflot, está deteniendo casi todos sus vuelos internacionales por temor a que sus aviones sean incautados en el extranjero por países que han impuesto sanciones a la industria de la aviación de Rusia en represalia por la invasión de Ucrania por parte del presidente Vladimir Putin.
La empresa estatal Aeroflot ofreció vuelos a 146 destinos en todo el mundo antes de que las tropas rusas cruzaran la frontera con Ucrania el mes pasado. La aerolínea de bandera ha reducido a la mitad el número de sus rutas internacionales desde que comenzó la invasión, impulsada por la Unión Europea, Estados Unidos y Canadá que cerraron su espacio aéreo a los aviones rusos.
El cierre no solo cerró los vuelos de Aeroflot a Europa y América del Norte, sino también cualquier destino que requiriera cruzar el espacio aéreo ahora bloqueado. El analista de la industria Rob Stallard de Vertical Research Partners dijo a Reuters que la combinación de sanciones y el espacio aéreo cerrado ha dejado al sector de la aviación de Rusia "similar a donde estaba bajo el dominio soviético".
A partir del martes, Aeroflot volará a un solo aeropuerto extranjero: Minsk, la capital de Bielorrusia y uno de los pocos aliados que le quedan a Putin.
El movimiento drástico de la aerolínea líder de Rusia se debe a los temores de que entidades extranjeras incauten sus aviones si alguno de la flota de Aeroflot aterriza fuera de Rusia.
Enjoy! _________________ "Un hombre ordinario siempre será ordinario, aunque viaje; un hombre de talento superior se cae a pedazos si se mantiene siempre en el mismo lugar"
Wolfgang Amadeus Mozart
* The chief danger in life is that you may take too many precautions. Alfred Adler *
* Así que desata amarras y navega alejándote de los puertos conocidos. Aprovecha los vientos alisios en tus velas. Explora. Sueña.
Foros de Viajes 
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Cancelaciones con Aeroflot: reembolsos, cambios, bonos